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Thursday, June 18, 2009

Why does it have to be so Complicated

Well I finally heard from my loan specialist (this is different the the loan officer who is on vacation until Monday). I had called my loan specialist on Tuesday but never heard back. I got an email from her first thing in the morning listing all the items I need to turn in for the loan. It's a great list and very easy to read but there were a few things that I was not clear on what they needed so I responded and some questions. Also our house price is still the old number as no one has changed it in their system.. so I asked questions about that.

At the same time I emailed the guy that was taking over for loan officers while she was out. I had called him yesterday and he never returned my call (though according to his voice message he makes it a point to call back with in the hour of receiving your call).

Still haven't heard from my loan specialist and still no word on my locked interest rate. Finally around 2pm I email the guy once again and he called me back a second later. We went over a few things but he said he couldn't really help me because he doesn't understand why my loan officer would do what she did. He said it could be a mistake so he would ask his boss who was out at the moment but we get back to me within the hour.

Well the hour passed, then two hours.. finally got an email letting me know that his boss has gone home for the day and he would take to him first thing in the morning.

Still no word from my Loan Specialist.

Upside it was TV night.. watched the last two episodes of Season Four of Doctor Who with our friends..night ended on a good note.

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